A brief check confirms that the problem is not limited to one document or one app.
Reset Your Mac's Printing System to Fix OS X Printer Problems
Now what? The number of causes and fixes for print failures runs wide and deep across the Mac troubleshooting landscape. After a failed print attempt, press Command-P again. You may also see a message appear, explaining the cause of the failure and how to fix it.
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- Step 1: Reset the print system.
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Find the right printer: One especially common scenario occurs if you print to more than one printer. You may have not selected the one you intended. Resume a paused printer: Another common situation is that the printer was previously paused. Your print queue can pause automatically if a print attempt fails, perhaps due to a paper jam.
Get rid of old print jobs: Is it a connection problem?: You'll find common fixes for this problem next. Check for paper: Make sure the printer is on and connected: Check that power is getting to the printer and that the necessary cables or wireless connections are in order. Turn the printer off and back on: Turn the printer completely off and back on. Ideally, unplug the printer from the wall outlet after turning it off. Then reverse the steps. Check ink or toner cartridges: Some models of inkjet printers are notorious for refusing to print if any of its multiple cartridges are out of or even low on ink.
Even if you are printing text requiring just black ink, the printer may balk if any of the colored inks have run out. Using the Print Queue, you can check ink supply levels or print a test page. Select the Printer menu to see your options. If you need to do more extensive troubleshooting, click the Settings button in the Print Queue window. If it shows that an update for your brand of printer is available, install it.
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If so, download and install it. After all, the same software was presumably working well yesterday. From the list on the left, select your printer. Click the minus-sign - button at the bottom of the list. This removes the printer from the print list. A menu will appear. Hopefully, you will see the just deleted printer under the header Nearby Printers. For help with an error light or other error condition on the printer itself, check the printer's documentation or contact its manufacturer.
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Otherwise, contact the printer manufacturer for support. If you're printing from your Mac to a printer that isn't AirPrint-enabled:. If the issue continues, reset the printing system on your Mac. These steps don't apply to AirPrint printers. In corporate environments, DNS records can be configured to allow AirPrint-enabled printers to appear across other networks instead of just the network used by the device you're printing from.
If the latest firmware from the manufacturer is several years old, the manufacturer might have stopped supporting or updating your device. If so, you might need a more up-to-date printer or router.
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Reset the Mac's Printing System to Fix Printer Problems
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If you can't print from your Mac or iOS device If you can't get your printer to work with your Mac, iPhone, iPad, or iPod touch, these steps might help. You might experience issues such as these when you try to print from your Mac or print from your iOS device: You can't see your printer from your device, or you get a message that no printers were found. You get a message that software for your device isn't available. You have some other printing issue related to the software on your Mac or iOS device. Restart your Wi-Fi router. Then restart your printer.
Move your printer closer to your Wi-Fi router.